How does someone come to Aurora House?

A person must be admitted to Hospice care with a licensed Hospice Agency in order to consider coming to Aurora House. In Monroe County, UR Medicine Homecare/VNS Hospice and Lifetime Care Hospice are the two agencies that serve Hospice patients; the Hospice Nurse and/or Social Worker will initiate the referral process to Aurora if someone meets the criteria needed for admission to a Comfort Care Home.

Aurora House receives many referrals from both agencies. Sometimes people are at home with family, in a hospital setting, or in a Nursing Home. There are many factors that are considered when a referral is received; Aurora Staff weigh all of these factors carefully before offering a bed to a prospective resident.

The agency continues to oversee the Hospice Plan of Care along with a person’s physician once a person has come to Aurora; while the Comfort Care Home provides the hands on care and support, we are not responsible for medical decisions.  Aurora House collaborates with your Hospice agency and your physician to provide excellent end of life care.

What can I do as a family member to help my loved one be admitted to Aurora?

First, talk with the Hospice team (RN/SW). They are the point of contact for any and all Hospice services, including admission to a Comfort Care Home. They know who might be appropriate for a referral and can help guide you through the process.

And of course, if you have questions, feel free to contact Aurora House and one of our staff members will be happy to speak with you to answer your questions.

From Our Families

"There was a calmness, love, and security I felt there and actually missed when I left. I could never express the gratefulness in my heart.”
2019-04-02T04:53:26+00:00
"There was a calmness, love, and security I felt there and actually missed when I left. I could never express the gratefulness in my heart.”
“Not only did you extend your hands in a time of need, you opened your hearts to ‘strangers’ who didn’t know where to turn for help.”
2019-04-02T04:54:16+00:00
“Not only did you extend your hands in a time of need, you opened your hearts to ‘strangers’ who didn’t know where to turn for help.”
“There are just no words to express how we feel for the honor, respect, caring, and love that not only my father received, but our whole family from everyone at Aurora House.”
2019-04-02T04:54:38+00:00
“There are just no words to express how we feel for the honor, respect, caring, and love that not only my father received, but our whole family from everyone at Aurora House.”
"I miss all the many friends I met and got to know who showed so much compassion to both of us (her mom–the resident and herself)."
2019-04-02T04:54:59+00:00
"I miss all the many friends I met and got to know who showed so much compassion to both of us (her mom–the resident and herself)."
"When I think about the house and the time we spent there, instead of painful and heart-breaking, I actually remember it with a fondness and the sense of peace my mom and I both experienced there."
2019-04-02T04:55:22+00:00
"When I think about the house and the time we spent there, instead of painful and heart-breaking, I actually remember it with a fondness and the sense of peace my mom and I both experienced there."
“I know my mom was in the best place for care, love, and attention. Thank you for all you do!”
2019-04-02T04:55:38+00:00
“I know my mom was in the best place for care, love, and attention. Thank you for all you do!”
The compassion and love they [the staff of Aurora House Comfort Care] showed to our Mom for the last six weeks [of her life] will never be forgotten. What more could a family want than when your Mom tells you she is so lucky to be at that home.
2019-09-23T12:19:47+00:00
The compassion and love they [the staff of Aurora House Comfort Care] showed to our Mom for the last six weeks [of her life] will never be forgotten. What more could a family want than when your Mom tells you she is so lucky to be at that home.